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As a Parent - How and Where Do I Upload a Birth Certificate - Document Repository

This article will show you how and where to upload a birth certificate to a user's profile

Instructions:

Step 1:

  • To find your associated family members, you will click "Account" in the top menu bar. 
  • Next click on "Family" in the left navigation bar.
  • Click into the specific player and follow the instructions below:

Step 2:

  • Click the "Documents" tab over on the left.

Step 3:

  • Click "New Document"

Step 4:

  • Select "Birth Certificate" in Document Repository and click "Go".

NOTE - if you do NOT see Birth Certificate as an option it means your Organization has not created a document repository for birth certificates - please contact them and ask to them to create one.

Step 5:

  • Upload the file and click "Save".

Troubleshooting

Having an issue uploading a document?

  • Receiving an error message:
    • Make sure the document is not too large. The system will only accept documents under 20 mb.