Parents/Players
Parent/Player Account Management
- As a Parent - Adding an email/user ID for a child
- How to Set the Preferred Language in Your GotSport Profile
- As a Parent - How to Search/Add Another Parent to a Child Account
- As a Parent - How to View Players
- As a Parent - How to View Matches of Players
- Changing Your Password
- Opt In/Out of Email Communications
- As a Parent/Player - How to Update College Player Profile
- Changing/Updating Profile Picture and Personal Information
- How To Add Emergency Contact Information
- As a Parent/Player - How to Remove Image and Name from Public Pages
- Login: How to Log in to your Account 🎥
- Resetting Password in GotSport - Forgot Password Link
- As a Player/Parent - UserID Issue - Child/Player is Using Parent Email and/or Set as a Parent
- As a GotSport User - How to change the Time Zone in your account
- Locating a Venue Address, Map for Directions, and List of Fields
- As a Parent/Player - How to Add a Graduation Year on a Player Profile
- Accessing GotSport from a Mobile Device
- How to Opt-In to SMS/Text Messaging Communications in GotSport
Risk Management and Required Forms
- As a Parent/Player - How to Complete SafeSport - (Under the Age of 18)
- As a Parent - How to View and Complete Player Requirements
- As a Parent/Player - How to Complete SafeSport (Age 18+)
- As a Parent/Player - How to View Forms (Available Forms)
- How to Complete the Safe Sport Requirement for Underage Coaches
- As a Parent/Player - Logging into a Player Account & Completing Safe Sport (Players 18 and Younger)
- As a Parent/Player - Complete and sync SafeSport Training (minor athletes/players under age 18)
- As a Parent - How and Where Do I Upload a Birth Certificate - Document Repository
- As a Parent - How to Upload Documents (Birth Certificates)
- As a Parent/Player - How to View My Forms
- As a Parent - How to Access ITC requirement
- As a Parent - Completing the Online Disney Event Waiver
GotTravel - Hotels
Registering for a Program
- As a Parent - How To Register My Child for a Program
- As a Parent - Completing Unfinished Player Registration
- As a Parent - How to Create a New Account While Registering for a Program
- As a Parent - How to Register Multiple Players from a Parent Account
- As a Parent - Editing Program Registration Answers
- As a Parent - How to View Player Registrations from a Parent Account - Video
- As a Parent - Adding Documents to a Program Registration After Submission
- As a Parent/Player - How to Add On a Feature After Registration Has Been Completed
- As a Parent - Adding a Sibling to a Program
- As a Parent - No Matching Payment Plans? Program Registration
Billing
- As a Parent - How to Make a Payment Online
- As a Parent - How Do I Pay the Remaining Balance of an Invoice?
- How to Change/update a Payment Method from a Parent or Player Account
- As a Parent - How to View a Receipt for a Payment
- As a Parent - How to View Your Current Account Statement
- As a Parent/Player - How Can I Cancel My Player Registrations, and Get a Refund and/or Stop a Payment Plan?