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As a Club Admin - Viewing Player Registration Data*

This article demonstrates how to view player registration data in GotSport.

 

Instructions

There are two ways to view the player registration data.  You can do so from your Club Management Player list as explained Here. Or you can do so from your Programs tab as explained below:

Step 1:

  • From the Dashboard, select Programs and then Program Registrations from the drop-down.

Step 2:

  • From this page, you are able to use the filters at the top of the page to search for what you are looking for.
  • If you were to click on the ID number next to a program registration, you are able to view their information.

After clicking on the specific player registration, a dialog box will pop up and you will find the following tabs

  • Info: Basic program and player information.
  • Registration: Answers to registration form questions and agreement text signature
  • Billing: All billing information pertaining to the player with the ability to add payments
  • Profile: Standard player profile

Step 3:

  • From your list view, you are able to see useful information.  There is the program name, the name of the player registered as well as who registered them, when the registration was created, that applicants role, their payment plan choice as well as if they have paid, their gender and age and finally their registration application status.
  • The status of the registration for this program is a very useful tool that can notify you of some very useful information. The use of green checkmarks and red x's will show you the status of this player's application. 
  • The below means the applicant is in the registration process and not to the checkout page yet. If you hover your mouse over the "x," it will notify you of which page they stopped. In the below example, they stopped on the page for Parent Information.
  • The below means the applicant has completed the application process, but stopped on the checkout page and has not paid:
  • The below means the applicant has completed the application process and has fully checked out and paid:

These tools are very useful when there are any questions pertaining to the status of a registration.  You can then use the tools in the next step to contact these applicants based on their registration status.

 

Step 4:

  • When on your list of program registrations, at the top of the list you can download all registrants.
  • You also have the ability to check off individual registrations and either download or email them individually.

Step 5:

  • If you need to delete a registration, you are able to do so from this list view as well. Once you have found the registration you want to delete, you will click the 3 dots on the far right, then click "Delete."