Ticketing and Store
Ticket/Store Purchasers Help
- How to Add Your Ticket(s) to Your Android Phone
- How to Transfer Tickets
- How to Accept Ticket Transfers (New Users)
- GotSport Ticketing - How to View Transfer Ticket History
- GotSport Ticketing - How to Purchase a Ticket For an Event
- How to Purchase a Ticket from an Online Store
- How to View and Access your Team Tickets
- How to Manage Team Tickets
- How to Purchase a Ticket for an Event (Mobile)
- How to Cancel a Ticket Transfer
- How to Accept Ticket Transfers (Existing Users)
- How to Purchase a Ticket with an Access Code
- How to Transfer Multiple Tickets for the Same Recipient
- How to Add your Ticket to Apple Wallet
- How to Show Expanded View of Price Components in Cart
Organization
Ticketing/Store Admin - Store Setup
- As a Club Admin - Set Default Language for a Store
- How to Change Your Store Appearance
- How to use Internal Store Sales Transactions
- How to add an Existing Product to a Current Store
- How to Add a Category for the Store
- How to Create a Ticketed Event
- How to Edit an Existing Product in your Store
- How to Create Group Ticket Sales
- How to Create Ticket Sections
- How to Edit and View a Ticket Layout
- How to Delete a Manifest (Without Tickets Only)
- As an Admin - How to manually create a product and tie to a ticket manifest
- As an Admin - How to set up ticket price ( printed price vs sale price)
- How to Add Products to a Store
- As an Admin - How to build a new store
- GotSport Stores - How to deactivate products
- As a Club Admin - How to manage a picture to an existing product
- GotSport Store- Accept Cash
- As a Club Admin - How to create a new ticket package
- As a Club Admin - How to create an internal box office store
- As an Admin - How to build store form questions
- GotPro/Ticketing - How to Enable a 'Short Form' Sign-Up to Create an Account
Ticketing/Store Admin - Managing Tickets and Orders
- GotSport Ticketing - How to delete a ticket
- How to Sort Event Sections (Adjust Section Order)
- GotSport Ticketing - How to Search For a Ticketed Event
- How to Create a Ticket Price Tier
- How to Access Your Event Summary Sales Report
- How to Add Seats to a Section and Mark Them Available for Sale/Distribution
- How to Delete a Product
- How to Access Ticket Reports
- How to Refund a Payment and Revoke a Ticket
- As an Admin - How to resend a ticket
- As an Admin - How to filter your billing payments per ticket event
- GotSport Ticketing - How to edit a ticket price
- How to Set a Ticket Expiration Date
- How to Enable a Code Access for Ticket Section
- How to Hide a Ticket Section(s) From Public View
- As an Admin - How to send multiple tickets from an organization
- How to search for orders
- As an Admin - How to access attendance report based on ticket manifest
- As an Admin - How to filter and pull a CSV export for an event's tickets
- As an Admin - How to edit order payments
- As an Admin - How to archive orders
- How to create and distribute tickets/credentials from within an competitive event
- How to Print a ticket as an Administrator
- As an Admin - How to resend a payment receipt and confirmation email
- As an Admin - How to select specific tickets to mark them not for sale
- GotSport Pro/Ticketing - How to Enable Order Redeemed Tracking
Scanner App
- GotSport Ticketing - How to add a ticket scanner user account
- GotSport Ticketing - How to download the GotTicketing scanner app
- How to Set Up the Event and Sections to be Scanned Using the App
- GotSport Stores - How to create/access a QR code for a store
- GotSport Ticketing - Setting Up Scan Again on Success
- GotSport Ticketing - How to Set a Pin For The Organization to Control Access in The Scanner App
- GotSport Ticketing - How to Set Up The Scanner App and Scanning Tickets