Instructions:
Step 1:
- From your Dashboard, click Billing on the left-hand side then select Accounts from the drop-down menu.
Step 2:
- From this page, use the filters at the top of the page to find the account you want to add a payment for. Once found, click the Account Number/Name under the Acct # column for the account you want to submit a credit card payment.
Step 3:
- After clicking on the account you will see a screen that will allow you to pay now for either the Total Balance or the amount Due Now.
- If the account has a payment plan, then the Due Now amount will most likely be less than the Total Balance. In this example, there is not a payment plan and they are both the same. Click the pay now button for the desired total to be paid.
Step 4:
- Click on the "Save" button to complete the payment
