Instructions
Step 1:
- Once you log into GotSport. Click on "Billing" > "Accounts"
Step 2:
- locate the account billing number or Input the Billing Account Number that needs adjusted in the filter at the top
- Next, click on the blue link under Acct #/Contact Name.
Step 3:
- Click on Payments.
- Refer the payment that has MANUAL listed under Method and click on Refund. Verify this was not a check payment and should be charged to the card.
Step 4:
- Select the amount you would like to refund and click on Refund:
Step 5:
- It is recommended that you add a note stating the charging card to correct manual payment for your records.
