To submit a Schedule Change Request (also called a Match Change Request), the event or league must offer this option. If you do not see the option described below, the league may not have Match Change Requests turned on.
Click HERE to skip to instructions on how to Accept or Deny a Match Change Request that was sent to you.
If you are only a Manager/Coach and not a Club Administrator, please see this guide: As a Coach/Manager - How to Submit a Game Change Request
Instructions:
Step 1:
- From your Admin Dashboard, click Scheduling > As Participant
Step 2:
- Click "Details" the name of the event that you wish to submit a match change request for
Step 3:
- Click the 3 dots on the right hand side.
- Click Request Match Change
- Fill out the required information and click Save
All set! Now that you've requested the change, the opposing Club Admin or Team Manager/Coach will need to Accept or Deny the request.
Receiving Admin - How to Accept or Decline Request
- From the Club Dashboard, click Scheduling > As Participant
Step 2:
- Select the applicable event
Step 3:
- Scroll to see the upcoming matches
- You'll see the Pending Match Request that has been shaded yellow. Click "Respond" to Accept or Decline the request
- Click Save to submit your answer.
- After answering, the match will either be shaded Red for a Denied request or Green for an accepted change. This is shown in the last image below
