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As Club Admin - How to Submit a Match Change Request

Club Administrators now have the ability to submit, approve, and deny a Match Change Request. 

Click HERE to skip to instructions on how to Accept or Deny a Match Change Request that was sent to you.

If you are only a Manager/Coach and not a Club Administrator, please see this guide: As a Coach/Manager - How to Submit a Game Change Request

Instructions:

Step 1:

  • From your Admin Dashboard, click Scheduling > As Participant

Step 2:

  • Click "Details" the name of the event that you wish to submit a match change request for


Step 3:

  • Click the 3 dots on the right hand side. 
  • Click Request Match Change
  • Fill out the required information and click Save

AdminRequestSchedule

All set! Now that you've requested the change, the opposing Club Admin or Team Manager/Coach will need to Accept or Deny the request.

Receiving Admin - How to Accept or Decline Request

  • From the Club Dashboard, click Scheduling > As Participant

Step 2:

  • Select the applicable event

Step 3:

  • Scroll to see the upcoming matches
  • You'll see the Pending Match Request that has been shaded yellow. Click "Respond" to Accept or Decline the request
  • Click Save to submit your answer.
  • After answering, the match will either be shaded Red for a Denied request or Green for an accepted change. This is shown in the last image below