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As a Club Admin - How to Process a Refund Payment(s) and Cancel Future Invoices

As a club admin, you can refund any payments that have been made and zero out the balance for any future scheduled payments.

How to Process a Refund

Step 1:

  • From your Admin Dashboard click"Billing" and then click on "Accounts". 
  • Next, click on the billing account that you're working on.

Step 2:

  • Scroll down and click onto the Payments tab

Step 3:

  • For each payment click the blue "Refund" button to complete that reimbursement.

NOTE*** If you still want to collect money for that invoice, uncheck the "Add a credit for the refunded amount"

How to Zero Out Remaining Invoices

Step 1:

  • Once all refunds are complete, click back to the Invoices tab.

Step 2:

For any scheduled invoices, click into the amount box and enter $0.00, then click Save.